The Weir Group PLC

Returning Candidate?

2017-17297

2017-17297

Title 
Valve Product Specialist - Hard Rock Mining
Posted Date 
1/12/2018
Location 
CA-ON-Mississauga
Shift Schedule 
Day
Manages Others 
No
Close Date 
..

More information about this job

Company Profiles

Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.

 

As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.

 

Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.

 

Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.

 

We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.

 

Business Need / Purpose of Role

Reporting to the Product Manager, the Product Specialist Valves will work collaboratively with internal departments and external stakeholders to support business development, sales of products (valves) and aftermarket services, while ensuring that customer requirements are met.

Objectives & Measurement - Key Responsibilities

Responsibilities include but are not limited to:

  • Providing technical support and expertise to account managers, application/field engineers, as well as customers for specific issues.
  • Interpreting engineering specifications and selecting equipment to meet customer requirements.
  • Preparing product cost takeoff and technical bids for equipment packages
  • Maintaining ongoing communication with suppliers and internal stakeholders
  • Participating in the product proposal process in partnership with sales and engineering departments
  • Preparing sales and product presentations for the sales team
  • Developing an understanding of Mining and Oil and Gas customers, EPCs, in regards with products used and application specificities;
  • Providing Applications Engineering support on related capital projects and brownfield inquiries/opportunities;
  • Supporting aftermarket sales through field/site visits to understand how products operate and wear, and to work with the technology centre to develop product/material improvements in line with customer expectations
  • Learning and sharing inter-company best practices
  • Assist the Product Manager in establishing price list and selection tools as to render the sales team as autonomous as possible;
  • Other responsibilities as assigned by the supervisor

 

The selected individual will be expected to:

 

  • Develop an understanding of Oil Sands customers, EPCs, and products used
  • Provide Applications Engineering support on capital projects and brownfield inquiries/opportunities
  • Support aftermarket sales through field/site visits to understand how our equipment operates and wears, and to work with the technology centre to develop product/material improvements in line with customer expectations
  • Learn and share inter-company best practices

 

Health & Safety : Key Responsibilities & Requirements:

  •  Able to work in a manner that ensures the safety of themselves and others
  • Able to demonstrate compliance to company safety procedures and legal obligations
  • Recognise and report and resolve hazards identified
  • Confidence and ability to intervene on practices deemed to be unsafe
  • Engage and promote a zero harm culture
  • Be aware of physical limitations based upon job requirements

Job Knowledge / Education and Qualifications

Education/Experience:

Bachelor of Engineering Degree with 3 to 5 years of engineering experience. Eng. licence is ideal. Mining or mineral processing education or experience will be considered an asset.

 

Prior experience with roles involving applications, customer-support, sales, or manufacturing environments is considered an asset.  Strong aptitude for commercial activities and customer service. Ability to read drawings.

 

Language:

Strong written and verbal communication skills in English. French is an asset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

 

Mathematical Skills:

Above average numerical skills to understand, interpret and troubleshoot complex engineering problems and commercial aspects of product sales and marketing.   Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

Ability to use basic algebra and geometry. 

 

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve complex practical problems and make independent decisions under minimal supervision.

 

Computer Skills:

Demonstrated proficiency in Microsoft Office Suite.  Prior experience using ERP/MRP systems, AutoCAD and/or other Design or engineering software will be considered an asset.


Certifications, Licenses, Registrations, Special Skills:

Eng. Designation with additional product specialization and/or sales/marketing knowledge.

 

Physical Requirements: The employee must be able to sit, stand, and lift more than 15 pounds.  

 

Work Environment:

The noise level in the work environment is usually quiet but may vary to moderate at customer sites. In certain areas of the facility personal protective equipment (PPE) may be required, including safety glasses and steel-toed shoes, and ear plugs.

 

Limited travel may be required.

Core Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

 

Customer Service – Manages ongoing interactions with customers, responds promptly to customer needs, solicits customer feedback to improve service, responds to service/assistance requests and meets commitments.

 

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills and participates in meetings. Able to sell products and/or ideas, while influencing others.

 

Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

 

Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals; knows the competition; is aware of how strategies and tactics work in the market place.

 

Problem Solving – Identifies and resolves technical problems/situations in a timely manner, gathering and analyzing information, developing alternative solutions. Works well in group problem solving situations, uses reason even in difficult/emotional situations.