Weir has been in business since 1871 and our sustainability and success has been built on attracting, retaining, and developing exceptional people.
As a global company, employing around 15,000 people in over 70 countries, we reflect the diversity of our customers in the diversity of our people and ensure everyone is given the opportunity to flourish regardless of their gender, race, beliefs or background.
Weir is an inclusive and innovative organisation where you can be your authentic self. We continually develop our talent and diversity of thought to keep our business relevant, innovative and successful for the future.
Enabling our people to unleash their full potential is central to ‘We are Weir’, our vision, mission, and strategic priorities. We aim to be the most admired engineering business in our markets and we'll achieve that ambition by being the employer of choice in our markets.
We offer a wide range of career opportunities across a variety of technical and business roles in engineering, manufacturing and service locations worldwide.
As part of our sales department, the Field Engineer will work collaboratively with internal departments and external stakeholders to support business development, sales of products, and aftermarket services, while ensuring that customer requirements are met. This position is ideal for individuals who have a strong aptitude for commercial activities and customer service. This role includes interactions with customers to interpret specifications, select products, and provide technical support. This technical support includes collecting and monitoring operating and wear data on our customer’s critical equipment and providing performance analysis and reports, which will drive wear performance improvements.
Responsibilities include but are not limited to:
The selected individual will be expected to:
Health & Safety : Key Responsibilities & Requirements:
Bachelor of Engineering Degree, with 3 to 5 years of engineering experience. Prior experience with roles involving applications, customer-support, sales, or manufacturing environments is considered an asset. Mining or mineral processing education or experience will also be considered an asset.
English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Able to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to use basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Demonstrated proficiency in the full Microsoft Office Suite, Lotus Notes/Outlook. Prior experience using ERP/MRP systems, AutoCAD and/or other Design or engineering software will be considered an asset.
Certifications, Licenses, Registrations, Special Skills:
Member or eligible to become a member of a Professional Engineering Association, having attained or working towards P Eng. designation.
Physical Requirements: Employee must be able to sit, stand, and lift up to 15 pounds.
Environment may vary from quiet (office environment) to moderate (customer sites, warehouse).
To perform the job successfully, an individual should demonstrate the following competencies:
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Customer Service – Manages ongoing interactions with customers, responds promptly to customer needs, solicits customer feedback to improve service, responds to service/assistance requests and meets commitments.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills and participates in meetings. Able to sell products and/or ideas, while influencing others.
Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Problem Solving – Identifies and resolves technical problems/situations in a timely manner, gathering and analyzing information, developing alternative solutions. Works well in group problem solving situations, uses reason even in difficult/emotional situations.
Driver’s License - Must hold a valid driver’s license with a safe driving record.